All of our counsellors offer remote sessions via video call (using Zoom or another online platform). Some counsellors also offer telephone sessions for individual counselling. Research shows that remote counselling is just as effective as face to face counselling. Remote sessions can feel quite different from speaking face to face. You may feel more relaxed and safer speaking to the counsellor from your own home. You may find it easier to share at a deep level more quickly. Your counsellor will discuss with you ways to approach the sessions carefully and at a pace that feels comfortable for you.

Video call allows you to see each other which makes it feel more similar to face to face sessions and you may feel this helps you to build a relationship with the counsellor more quickly. Telephone sessions have the benefit of needing no new technology and it may be easier to find a private place to speak over the phone.

Sessions last 50 minutes. For telephone sessions the counsellor will call you at the agreed time. For video call sessions they will email you a link to click on at the agreed time.